The entry "Shanghai Jiaotong University prohibits takeout into the school" was listed on Weibo’s trending topic list on August 14.
On the same day, the surging news reporter learned from the students of Shanghai Jiaotong University that around August 13, a notice written to each takeaway platform and delivery staff, stamped with the official seal of the security department of Shanghai Jiao Tong University, was circulated within the school.
On August 13, the "Notice" sparked heated discussions among teachers and students of Shanghai Jiaotong University. Picture source: Interviewee
According to the notice, in order to further standardize the order of campus takeaway delivery and reduce the safety hazards caused by takeaway riders’ on-campus delivery, Shanghai Jiao Tong University Zhenxing Education Service Industry Co., Ltd. has established a campus takeaway delivery team to transfer all takeaway orders from teachers and students at off-campus takeaway transfer stations. At present, the campus takeaway delivery team has been completed, and three takeaway transfer stations have been set up around the Minhang campus. The notice is signed on August 3, and the signatory is Shanghai Jiaotong University Zhenxing Education Service Industry Co., Ltd.
The notice shows that from now on (August 3), the takeaway delivery staff who have registered with the Security Department of the original takeaway platform can enter the school from No. 600 Dongchuan Road ("Arc de Triomphe") to complete the delivery. The takeaway delivery staff who have not been reported by the platform are prohibited from entering the school for delivery. Just send the takeaway order of Jiaotong University to the nearest transfer station.From September 1st, all delivery staff will be prohibited from entering the school, and the campus delivery team will undertake all campus delivery orders…
In addition to the announcement, some students said that they had heard from the communication with the delivery rider that the rider would need to deliver the delivery to the transit point, pay about 2.5 yuan, and then be transferred by the on-campus team.
"We are worried that the riders will not be willing to send the food to the college students because they earn less. We are also worried that if there is a problem with the food, the riders from both sides will pass the buck to each other. We don’t know who to complain to," one student told reporters.
At 6 p.m. on August 14, a student from Shanghai Jiaotong University reported to reporters that the school had updated the relevant arrangements for takeaway management at the Minhang campus. The arrangement shows that,Maintain the original model, and each takeaway platform will arrange the delivery route by itself according to the order.After the delivery personnel recognized by each platform have registered their identities at the security office, they can enter and exit through the four school gates of the school during the opening hours of the school gate; the school will further strengthen the management of takeaway vehicles by increasing in-school patrols and prompts, and cooperating with the takeaway platform. Strictly punish unsafe behaviors such as speeding and retrograde to ensure the safety of teachers and students and the safety of the campus. That night,The PaperThe reporter learned that security personnel at the Minhang campus have been notified by their superiors to maintain the original mode, and many takeaway riders have also been informed by school security personnel that they can enter and exit the campus normally.
At around 6 pm on August 14, the Security Office of Shanghai Jiaotong University updated the management arrangements for takeout into the school. Picture source: Respondents
Security Office: There are problems such as uneven personnel quality and difficult supervision in takeaway delivery, and we want to manage it uniformly.
The notice banning takeout delivery staff from entering the school caused a small-scale discussion within Shanghai Jiaotong University on August 13. On August 14, someone posted two responses from the school’s security department on the Zhihu platform. Some students at Shanghai Jiaotong University told reporters that the response could be checked on the official forum of the school, and the source was "Security Department".
The school security office said that after seeing the questions raised by everyone, it immediately contacted the school teaching service group (Shanghai Jiaotong University Education Service Industry Investment Management (Group) Co., Ltd., which belongs to Zhenxing Education Service Industry Co., Ltd.) to feedback the students’ opinions and communicate to confirm relevant matters.
Its response said that the purpose of implementing the campus delivery team is to reduce the traffic accidents caused by the campus delivery electric vehicles under the premise of ensuring that the delivery quality assurance of teachers and students on campus is delivered to the buildings and teachers and students on campus, and to file and review the identity of riders entering the school in advance to ensure campus safety to a greater extent. "Before the delivery, there have always been problems such as uneven personnel quality, high mobility, mostly self-employed, and difficult supervision. If the delivery staff is self-employed, it is difficult to safeguard the rights and interests of teachers and students after a traffic accident. Therefore, the Security Department wants to urge the delivery platform to establish a campus delivery team, and the campus delivery team is uniformly managed by the delivery company."
Regarding the questioning of the compliance of Shanghai Jiaotong University Zhenxing Education Service Industry Co., Ltd. in charge of campus takeaway delivery services, it responded that in the early stage, the takeaway platform service providers were openly selected, and the campus delivery team was established according to the requirements through the selected platform. The takeaway platforms that participated in the selection and passed the selection were Ele.me, Meituan, Domino’s, and Jingle Zhiyao. In the later stage of the campus delivery team construction, the Ele.me and Meituan delivery platforms chose to connect with the school teaching service group and reach a cooperation agreement according to the actual operation situation. Shanghai Jiaotong University Zhenxing Education Service Industry Co., Ltd. affiliated to the teaching service group was responsible for the campus takeaway delivery service and established a campus takeaway delivery team.
Tianyancha shows that Shanghai Jiaotong University Zhenxing Education Service Industry Co., Ltd. was established in February 1993. The registered place is located in Xuhui District, Shanghai. The legal representative is Guo Xiaoqing. The registered capital and paid-in capital are 1 million RMB. On May 7, 2020, the company added express services to its business scope. The company is 100% controlled by Shanghai Jiaotong University Education Service Industry Investment Management (Group) Co., Ltd., and the actual controller is Shanghai Jiao Tong University.
"This is a cooperation agreement between the takeaway delivery platform and the relevant companies according to their own considerations and choices. There is no process that requires on-campus invite tenders. And Shanghai Jiaotong University Zhenxing Education Service Industry Co., Ltd. is also responsible for the on-campus express delivery business. They have both on-campus takeaway delivery teams and on-campus express delivery teams. These two teams can complement each other to ensure takeaway delivery during peak periods in the school." The Security Office replied.
Rider: If you pay the fee to the Jiaotong University transfer station again, or consider "transfer order"
The school security office also replied to the question of whether and why the 2.5 yuan that students are concerned about should be charged to the takeaway staff. It learned from Shanghai Jiaotong University Zhenxing Education Service Industry Co., Ltd. and the third-party distribution platform that the total delivery fee from merchants to dormitories in the Minhang campus of Jiaotong University is currently 4 to 5 yuan. The delivery platform promises not to increase the cost of teachers and students ordering takeout due to the adjustment of the delivery mechanism. During the practice run, the delivery platform extracts 2 yuan to 2.5 yuan per order for takeout delivery on campus according to factors such as distance, of which the delivery platform reserves about 1 yuan per order. According to the cooperation agreement reached between the delivery platform and Zhenxing Company, the remaining 1 yuan per order is the cost of Zhenxing Company responsible for on-campus takeout delivery. At present, in order to provide good service to the students, Zhenxing Company has almost given this part of the fee to the riders who are specifically distributed on campus.
What do riders and merchants think about this?
At noon on August 14, the surging news reporter saw at the Arc de Triomphe of Shanghai Jiaotong University that although it was summer vacation, there were still a lot of takeaways. Around 12:30 noon, there were seven or eight takeaway riders in ten minutes, most of whom were Ele.me.
On the same day, the reporter stopped the riders at the entrance of the Arc de Triomphe of Shanghai Jiaotong University and near the Longhu Tianjie shopping mall near the school, and learned that most of them had heard about the new measures for takeaway admission to the school from September 1. According to multiple riders, they received the news that each Ele.me rider needs to pay 2.5 yuan/order at the transfer station, and Meituan riders pay 3 yuan/order.
Xiao Deng, an Ele.me rider, told reporters that he heard the news as early as about half a month ago, "when he saw the relevant notice outside the North Gate of the school." Xiao Deng said that he has delivered takeout to Shanghai Jiaotong University for about two years. Usually, the main order comes from this university. After the start of school, an average of 20 to 30 takeout orders can be delivered a day. Xiao Deng said that he now earns about 4 to 5 yuan for each takeout order, and suddenly pays half of the fee, which is very reluctant.
When asked by reporters whether the implementation of the riders’ new measures would affect their willingness to take orders, many riders said that it would indeed have an impact. "If you encounter a list of students from Shanghai Jiaotong University, you will consider transferring it to others, but there is also a limit to the number of times we can transfer it in a day. After all, if the money is less, who will do it?" Two other riders told reporters that in the future, orders on the campus of Shanghai Jiaotong University may be considered more for crowdsourced riders.
The reporter then went to the merchants at the school gate as a student to understand the situation. Some business owners said "I don’t know, I don’t really believe this will happen", and some merchants said they had been notified, and their future expenses did not increase.
On the afternoon of the same day, the reporter saw at the east gate of Shanghai Jiaotong University Minhang Campus that the transfer station had been set up, and the QR code for the communication group chat during the transition period was hung outside the door.
The battle for takeout into the school: Some students have complained about safety hazards, and the measures have been adjusted several times
A rider told reporters that just across the street from the Minhang campus of Shanghai Jiaotong University, East China Normal University has been placing takeaway food at the school gate for many years, "but their school gate is relatively close to the accommodation area, Jiaotong University is indeed too big, and it is too far from the school gate to the dormitory." The reporter’s inquiry found that the issue of takeaway food entering the school has indeed caused controversy at Shanghai Jiaotong University. In May 2023, a student posted on the school’s internal forum that "the takeaway rider in the school almost killed me".
Over the years, the measures taken by the Security Department to bring food into Shanghai Jiaotong University have also undergone several adjustments.
"Ping An Jiaotong University" tweet on November 2, 2017 Source: Ping An Jiaotong University WeChat official account
The reporter inquired about the WeChat official account of the Shanghai Jiao Tong University Security Department "Ping An Jiaotong University" and found that on November 1, 2017, at the special meeting on takeaway distribution management jointly held by the Jiaotong University Security Department and the East China Division Security Department, Yang Lizhi, the captain of the campus guard of the Shanghai Jiaotong University Security Department, pointed out that the management of campus takeaway delivery speeding, illegal riding, and uncivilized driving will be more standardized and effective. The meeting invited the heads of the surrounding takeaway stores to participate, and reached an agreement with the merchants. The two sides will use the Mi U App software to sell cars externally for real-time management.
The meeting clarified that the secret service and security teams implement identity authentication management measures for food delivery personnel, and they can only enter the school if they meet the qualifications. The staff of the Security Department and the person in charge of the store can open the location of the food delivery personnel through the Mi U App software to keep abreast of the speed of cars sold inside and outside the school, including normal driving, faster driving, and speeding vehicles. The speed limit on campus is 20km/h. Combined with real-time monitoring data, measures such as warnings and deductions are taken for speeding vehicles, and the food delivery qualification will be cancelled after deducting 10 points.
During the epidemic, the admission regulations of Shanghai Jiaotong University have changed according to the epidemic situation. On February 10, 2023, the WeChat official account of "Ping An Jiaotong University" issued an article saying that students’ relatives and friends can enter the school, but takeout will not be allowed to enter the school for the time being; on March 3 of the same year, the above official account issued an article saying that from now on, regular takeout staff can enter the Minhang campus for food delivery, and all takeout staff entering the school must dress properly and drive at a limited speed. Unlicensed takeout staff are strictly prohibited from entering the school. "For reasons of safety and unified management, only professional campus delivery team takeout staff designated by Meituan and Ele.me are allowed to enter the school to deliver takeout. For other takeout staff, it is not open yet. This campus takeout access has not charged any deposit or other fees to any takeout staff or delivery team."